3rd Party SIP Trunk Interconnect Fee
Securely connect your own Telkom / Safaricom / Airtel / On-premise GSM Gateway SIP Trunk to your hosted PBX
• Customer bears all costs associated with provisioning of customer preferred 3rd party telco (TKL, Airtel, Safaricom) SIP trunks
• 3rd Party SIP Trunk Integration site for Cloud One hosted phone system & VMs is at Africa Data Centre on Mombasa Road, Sameer Park
Securely connect your own Telkom / Safaricom / Airtel / On-premise GSM Gateway SIP Trunk to your hosted PBX at Africa Data Centre on Mombasa Road, Sameer Park
The following is included in 3rd Party SIP Trunk Interconnect Fee
Remote support by a certified phone system expert
Monitoring of 3rd Party SIP Trunk
Alerting & resolving down time of 3rd Party SIP Trunk
Liaison with 3rd Party SIP Trunk Providers
Ensuring 128 kbps/channel of priority Internet bandwidth on Cloud One Network
Ensuring security of 3rd Party SIP Trunk connection on Cloud One Network
The following are excluded in a 3rd Party SIP Trunk Interconnect Fee and will be quoted separately.
SIP providers and Gateways configurations & support adds cost, time & resources and therefore can not be given free of charge.
Addon module configuration for on-premise PBXs*
3rd Party System integration* ie CRM, Microsoft Teams, Zoho, Call Flow Designer etc
Customer on-premise firewall configuration
Creation of custom prompts and music on hold i.e "Thank you for calling , press 1 for sales , press 2 for accounts or hold on to the operator"
Travel & accommodation costs to site
*option only for hardware based IP PBX appliances
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