Skip to Content
Cloud One
  • Products

    Business Communication Suite & Phone System


      By Edition

      ​Cloud

      Software

      Appliance

    By Deployment

    ​On-premise

    Hosted by Cloud One

    Self-hosted

    By Management

    ​Managed By Cloud One

    Semi-Managed by Cloud One

    Self-Managed


    Simu Connect UC Clients


    Simu Connect Web Client Simu Connect Mobile Client Simu Connect Desktop ClientSimu Connect Chrome ExtensionSimu Connect TAPI Integration

    SIP Trunks


    Business SIPPay As You Go SIP Country Presence SIPVirtual Phone NumbersGolden Phone NumbersToll Free NumbersBring Your Own Carrier (BYOC)Calling RatesTalktime Top-up

    Get a Proof of Concept Now!


    Simu Connect POC Application Managed Business Communication Suite Self Managed Business Communication SuiteSIP Trunk POCOdoo Phone POC
  • Solutions

    Business Needs


    Work from Anywhere Hosted UCaaS Self hosted UCaaSVideo ConferencingOmnichannel MessagingAppliance PBXAI-powered Cloud PBXWhite-label Solution

    Industry


    Call Center Healthcare HospitalityFinanceEducationLogisticsRetail BusinessGovernment Agency

    Ecosystem


    IP Phones SIP Trunks CRM & Helpdesk IntegrationHeadsetsVirtual Phone Numbers

    By Integration


    Odoo Phone System Zoho Phone System Salesforce Phone SystemMicrosoft Dynamics Phone SystemZendesk Phone SystemFreshdesk Phone SystemBitrix24 Phone SystemHubSpot Phone System
  • Resources

    Downloads

    Download user guides and more documents

    Book a Meeting

    Schedule a meeting at your convenience

    Developer Guide

    Read API Documentation for Cloud One BCS API

    Business Communication Suite

    Experience our user-friendly business communication suite today. Explore robust telephony features that enhance your client connections efficiently.  

    See More Details
  • Devices

    Yealink IP Phones


    Yealink T8 Series IP PhonesYealink T7 Series IP PhonesYealink T5 Series IP PhonesYealink T4 Series IP Phones Yealink T3 Series IP Phones Yealink DECT IP Phones

    Voice Conferencing Solutions


    VC Room Systems BYOD Solutions Video Phone Video Conferencing Accessories

    Microsoft Solutions


    MS Teams Rooms Systems Microsoft Phones Conference Phones HeadsetsYealink MeetingBoardYealink MeetingBoard Pro

    Zoom Rooms


    Zoom Rooms Systems Zoom Phones Zoom Cameras BYOD Solutions
  • Help

    Ticketing System


    Submit a TicketReport an Issue

    Training


    User TrainingOperator TrainingAgent TrainingSupervisor Training

    Frequently Asked Questions


    General FAQBCS FAQSIP Trunks FAQPhone Numbers FAQ

    Contact Us


    WhatsApp Icon


  • Support Helpdesk Contact
  • +254 20 790 0100
  • support@cloudone.co

  • Accounts Helpdesk Contact
  • +254 20 790 0000
  • finance@cloudone.co
  • Visit our Office


    Cloud One Ltd

    Saachi Plaza - Unit A3, Argwings Kodhek Road, Nairobi, Kenya
    P.O.Box 76484-00508 Yaya Centre

    +254 20 790 0000

    hello@cloudone.co


    Kindly do not email multiple contacts as it creates multiple tickets on our CRM


  • News
  • Community Impact
    ​​
  • Sign in
  • 0
  • 0
  • Deploy in hours Certified Experts Zero Setup / License Fees*
  • Follow us
    Click here to setup your social networks
    Click here to setup your social networks
Cloud One
  • 0
  • 0
    • Products
    • Solutions
    • Resources
    • Devices
    • Help
    • News
    • Community Impact
  • Deploy in hours Certified Experts Zero Setup / License Fees*
  • Follow us
    Click here to setup your social networks
    Click here to setup your social networks
  • Sign in
  • ​​

Cloud PBX & Business Phone Systems in Kenya

Communicate smarter with reliable Cloud PBX systems that bring voice calls, video meetings, messaging, and team collaboration into one powerful platform.

Explore our Cloud PBX Solution


Cloud One Business Communication Suite

Our Value Proposition

Tailor-made communication systems to guarantee your success.

Cost Savings

Lower communication costs with VoIP services, SIP trunks, and toll-free numbers compared to traditional lines.

Improved Collaboration

Boost productivity with mobile access and call management to streamline workflows and engagement.

Enhanced Scalability

Easily adjust phone lines and communication capacity as needed, accessible from any internet device.

Business Agility

Ensure uninterrupted communication even during outages, supporting remote and distributed teams.

Key Metrics of Our Success

Numbers that reflect our commitment to excellence in telecommunications across Kenya.

30M+
Minutes Terminated Annually
99.9%
Guaranteed SLA
100+
Thriving Businesses

The Best Business Phone System in Kenya

Upgrade from a basic PBX to an all-in-one communications system. With Cloud One, you can call, message, and meet using comprehensive UC&C features and tools. Choose the deployment you prefer: cloud, hardware, or software.


Business Phone System in Kenya

Adapt to your business' mode of operation

At Cloud One, we deliver product updates more swiftly than any other telecommunications company in Kenya. With innovative features and integrations, as well as tailored vertical solutions, we are dedicated to ensuring you remain productive and competitive at all times.

Easy to use softphone

Tailored Solutions for all Industries

Contact Centre Hospitality Healthcare Education Retail
API/ CRM Integrations

Simplify Your Workflows

Microsoft Teams WhatsApp CRM & Helpdesk Active Directory Odoo Phone
Simu Connect UC Clients

Simu Connect UC Clients

Stay connected anytime, anywhere with calls, meetings, and chats, all on one simple app. Maintain a cohesive brand presence with our white-label branding.

Discover Simu Connect
Collaboration with Cloud PBX

Contact Center Solution

Efficiently manage inbound and outbound calls through flexible routing, real-time visibility, and easy agent management.

Contact Center System
Al-Powered Business Communications

Al-Powered Communications

Upgrade with built-in voice AI to streamline workflows, capture insights, and deliver 24/7 service without increasing headcount.

Explore AI Powered PBX

Choose How You Deploy

Tailor your communication infrastructure to your business needs in Kenya.

Self-Hosted Cloud PBX

Self-Hosted PBX

Deploy on your private or public cloud. Perfect for teams seeking total customization and maximum cost efficiency for their specific needs.

Learn About Elite
On-premises IP PBX

On-premises IP PBX

Set up secure IP PBX at your location for full control. Offers ultra-low latency and simplified local management for smooth, secure operations.

Discover On-premises
Cloud Hosted PBX

Cloud Hosted PBX

Experience a fully managed cloud phone system with carrier-grade reliability. Enjoy hassle-free operations without maintenance, perfect for businesses prioritizing growth.

Explore Cloud PBX

Your Perfect Setup

Select the deployment model and management level that fits your business goals.

1. Choose How You Deploy

Self-Hosted

Deploy on your private or public cloud for total customization.

Learn Elite

On-premises

Secure IP PBX at your location for full control and ultra-low latency.

Discover Local

Cloud Hosted

Fully managed phone system with carrier-grade reliability. No maintenance required.

Explore Cloud

2. Choose Your Management Level

Managed

We handle everything for you.

Managed Suite

Semi-Managed

Shared control for more flexibility.

Semi-Managed

Self-Managed

Complete autonomy for your IT team.

Self-Managed
Woman talking on phone holding coffee cup and bag

SIP Trunks in Kenya

Cloud One SIP Trunks, powered by Session Initiation Protocol, enable businesses to make and receive calls over the internet, replacing traditional phone lines with a scalable, cost-effective VoIP solution that integrates with PBX systems. 

Cloud One SIP Trunks enhance this by seamlessly connecting with top PBXs, offering bundled virtual phone numbers for direct team dialing, competitive local call rates, and free incoming calls. 

With the Business SIP Trunk subscription, your monthly payment is directly converted into usable talk time. In contrast, Pay As You Go SIP Trunk plans require your subscription fee plus additional top-ups for talk time, supported by 24/7 dedicated assistance and flexible Monthly, Quarterly, or Six-Month billing options to suit your business needs.

Discover Cloud One SIP Trunks

Virtual Phone Numbers

Exclusively for Cloud One SIP Trunk customers, reaching Kenya and beyond.

Standard Numbers

Empower your agents with professional 020790XXXX IDs to elevate your brand's image in Kenya.

Get Started

Golden Numbers

Stand out with memorable, eye-catching sequences like 0207901111 that convey sophistication.

Buy Golden Number

Toll-Free Numbers

Boost credibility and increase leads with an 0800 number that is accessible and free for your customers.

Get Toll-Free

Get Started in Three Simple Steps

Experience seamless communication solutions in no time.

1

Apply

Download and complete your desired service application form to get the ball rolling.

2

Top-Up

Securely pay for your subscription and deposit talk time to activate your services instantly.

3

Utilize

Start enjoying crystal-clear voice quality and advanced collaboration tools across all networks.

Yealink UC Solutions in Kenya

Cloud One is a leading provider of Yealink collaboration solutions in Kenya, offering a range of products including IP phones, Bring Your Own Device (BYOD) video conferencing systems, and dedicated Microsoft Teams and Zoom Rooms setups. 

Our commitment to unified communications systems help Kenyan businesses enhance productivity and connectivity with high-quality audio and video solutions.

Discover Yealink Solutions


Yealink IP Phones
Expert Support

Frequently Asked Questions

A Cloud PBX is a business phone system hosted in the cloud that allows your team to make and receive calls, hold video meetings, and chat from anywhere using desk phones, mobile apps or computers.
Learn more →
Costs depend on user count and features. Cloud One offers flexible plans for all business sizes, eliminating high upfront infrastructure expenses.
Yes. We support Bring Your Own Carrier Interconnection and GSM line hosting at our Nairobi data center to ensure a seamless transition.
Absolutely. Our platform is built for modern work, enabling seamless collaboration via web, desktop, and mobile apps.
Cloud One FAQ Support

Partners and references

We streamline communication for various companies in Kenya and beyond

East Africa Elevator logo
PTG Travel logo
Klearcom logo
Secret Safari logo
Pesapal logo
Development Bank of Kenya logo
Phoenix Safaris logo
SAJ Ceramics logo
REMAX logo
Angani logo
Aquantuo logo
KopoKopo logo
Airport Sacco logo
Globetec logo
Usikimye logo
IDP Kenya logo
Kensmetal Industries logo
Basco Paints logo
Kitchens & Beyond logo
Home & Beyond logo
JW Seagon logo
Vaal Real Estate logo
Millionaires Casino logo
eCitizen logo
Tarpo Industries logo
brightermonday kenya logo
brightermonday uganda logo
CEVA logistics logo
Medprime logo
Denri logo
An address must be specified for a map to be embedded
Visit our office on Monday – Friday from 8 am – 5 pm and on Saturday from 9 am - 1 pm

Get Started with Cloud One Business Communication Suite!

Our cloud based communication system is the simple solution your business needs

Contact us

Useful Links
  • Home
  • About us
  • Products
  • Services
  • Shipping
  • Return Policy
  • Warranty
  • Contact us
Legal
  • Terms
  • Privacy
  • Shared Responsibility
    Service Level Agreement
  • Certifications
About us

Cloud One Limited is a leading Kenyan local telephony service provider. Established in 2017, we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946
Company Registration Number: PVT-5JUEYMA
Licensed & Regulated by the Communications Authority of Kenya


Follow us
Connect with us
  • Contact us
  • hello@cloudone.co
  • +254 20 7900000
  • Saachi Plaza, UNIT A3 - Argwings Kodhek Rd
Download Simu Connect

    Get the app on the playstore

    Download desktop app for Windows​

    Download app from the appstore

    Download MacOS app