Cloud PBX & Business Phone Systems in Kenya

Cloud One helps businesses across Kenya communicate smarter with reliable Cloud PBX and business phone systems that bring voice calls, video meetings, messaging, customer communications and team collaboration into one powerful, easy-to-manage platform.

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Cloud One Business Communication Suite Interface

Our Value Proposition

Learn how our cloud based and on premise business communication systems are tailor made to guarantee you success

Cost Savings

Our phone systems and VoIP services, including SIP trunks and toll-free numbers, lower communication costs compared to traditional landlines.

Improved Collaboration

Our tools boost collaboration and productivity. With features like mobile access and call management, we streamline workflows and enhance customer engagement.

Enhanced Scalability

Our solutions are flexible, allowing businesses to easily adjust phone lines and communication capacity as needed, all accessible from any internet-connected device.

Increased Business Agility

Our phone systems ensure uninterrupted communication, even during outages. We facilitate remote office setups and support distributed teams effectively.

Key Metrics of Cloud One's Achievements

Analyzing the numbers behind Cloud One's success: an in-depth look at the key metrics driving our company's achievements

25M+
Minutes Terminated Annually

99.9%
Guaranteed Service Level Agreement (SLA)

100+
Growing Businesses in Kenya

The Best Business Phone System in Kenya

Upgrade from a basic PBX to an all-in-one communications system. With Cloud One, you can call, message, and meet using comprehensive UC&C features and tools. Choose the deployment you prefer: cloud, hardware, or software.

Adapt to your business' mode of operation

At Cloud One, we deliver product updates more swiftly than any other telecommunications company in Kenya. With innovative features and integrations, as well as tailored vertical solutions, we are dedicated to ensuring you remain productive and competitive at all times.

Tailored Solutions for all Industries

Simplify Your Workflows

Microsoft Teams Integration
WhatsApp Integration >>
CRM & Helpdesk Integration >>
Active Directory Integration
Odoo Phone >>

Simu Connect UC Clients

Stay connected anytime, anywhere with calls, meetings, and chats, all on one simple app. Maintain a cohesive brand presence with our white-label branding.

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Full-featured Contact Center Solution

Our Contact Center solution, enabling efficient management of inbound and outbound calls through flexible routing, real-time visibility, and easy agent management.

Contact Center Phone System

Al-Powered Communications

Upgrade your Business Communication System with built-in voice AI to streamline workflows, capture actionable insights, and deliver 24/7 customer service, all without increasing headcount.

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Choose How You Deploy

Cloud Hosted PBX in Kenya

Experience a fully managed cloud phone system with carrier-grade reliability, ensuring seamless communication for your business in Kenya.

Enjoy hassle-free operations without maintenance, allowing you to focus on growth and productivity.

Explore Cloud PBX in Kenya

On-premises IP PBX in Kenya

Set up our secure IP PBX at your location or a local Kenyan data center for full control over communications.

This offers low latency for quick response times and simplifies management, ensuring smooth business operations.

Discover On-premises IP PBX

Self-Hosted Cloud PBX

Deploy the adaptable Cloud One BCS PBX software on your private or public cloud in Kenya.

Perfect for providers and teams seeking customization and cost efficiency, this solution tailors communication systems to your business needs, ensuring effective and economical operations.

Learn more about BCS Elite Edition

Choose Your Management Level

SIP Trunks in Kenya

Cloud One SIP Trunks, powered by Session Initiation Protocol, enable businesses to make and receive calls over the internet, replacing traditional phone lines with a scalable, cost-effective VoIP solution that integrates with PBX systems.

Cloud One SIP Trunks enhance this by seamlessly connecting with top PBXs, offering bundled virtual phone numbers for direct team dialing, competitive local call rates, and free incoming calls.

With the Business SIP Trunk subscription, your monthly payment is directly converted into usable talk time. In contrast, Pay As You Go SIP Trunk plans require your subscription fee plus additional top-ups for talk time, supported by 24/7 dedicated assistance and flexible Monthly, Quarterly, or Six-Month billing options to suit your business needs.

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Virtual Phone Numbers in Kenya

Our Virtual Phone Numbers in Kenya are offered exclusively to Cloud One SIP Trunk customers, offering a variety of options from regular Cloud One Phone numbers to Cloud One Golden Phone Numbers facilitating connections with all Kenyan & International network providers to achieve global reachability.

Cloud One Virtual Phone Numbers

Our standard telephone numbers empower your call agents to initiate outbound calls with 020790XXXX as the caller ID, elevating your brand's image.

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Cloud One Golden Phone Numbers

Our golden phone numbers feature repeated digits and eye-catching sequences, conveying your brand's sophisticated appeal. i.e. 0207901111 or 0207901234

Buy Golden Virtual Phone Numbers

Toll Free Numbers

Having a toll-free number in Kenya elevates your business's credibility and professionalism, attracting more potential clients and ultimately leading to increased leads and better conversion rates.

Capture customers from across Kenya with a toll-free number that is easily identifiable and accessible. Our service offers competitive rates and affordable call costs, ensuring value for money.

To ensure seamless service, a talk time deposit of KES 12,000 is needed.

*Available solely to Cloud One SIP Trunk subscribers.

Get your Toll Free Number

Get Started in Three Simple Steps

Getting started with our services is incredibly easy. Follow these three simple steps and experience our seamless communication solutions

1 Apply

Download and complete your desired service application form.

2 Top-Up

Make payment for your subscription and deposit talk time.

3 Utilize

Enjoy communication with crystal-clear voice quality across all networks

Yealink UC Solutions in Kenya

Cloud One is a leading provider of Yealink collaboration solutions in Kenya, offering a range of products including IP phones, Bring Your Own Device (BYOD) video conferencing systems, and dedicated Microsoft Teams and Zoom Rooms setups.

Our commitment to unified communications systems help Kenyan businesses enhance productivity and connectivity with high-quality audio and video solutions.

Discover Yealink Solutions

Frequently Asked Questions (FAQs)

What is a Cloud PBX?

A Cloud PBX is a business phone system hosted in the cloud that allows your team to make and receive calls, hold video meetings, chat and manage customer communications from anywhere using desk phones, mobile apps or computers.

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How much does a business phone system cost in Kenya?

The cost depends on the number of users, features and deployment model you choose.

Cloud One offers flexible plans for businesses of all sizes, making enterprise-grade communication affordable without significant upfront infrastructure costs.

Can I keep my current phone numbers?

Yes. In most cases, businesses can retain their existing phone numbers when migrating to Cloud One, via Bring Your Own Carrier SIP Trunk (BYOC) and GSM line hosting at our local data centre helping ensure a seamless transition for customers and employees.

Does Cloud One support remote teams?

Absolutely. Cloud One is designed for modern workplaces, enabling employees to communicate and collaborate from the office, home or while travelling using our web, desktop and mobile applications.

Explore our Remote Office Solution >>

Is Cloud One based in Kenya?

Yes. Cloud One's cloud services are hosted in a Tier III data centre in Nairobi, Kenya, providing low latency, reliable performance and local support for businesses across East Africa. Our office is located at Saachi Plaza Unit A3 along Argwings Kodhek Road

Do you provide SIP Trunks?

Yes. Cloud One provides SIP trunking services with virtual phone numbers, allowing businesses to connect their phone systems to the public telephone network while benefiting from scalability, flexibility and reduced communication costs.

Discover SIP Trunks in Kenya >>

Can I integrate with Microsoft Teams?

Yes. Cloud One supports Microsoft Teams integration, enabling businesses to make and receive calls directly from Teams while combining the collaboration capabilities of Microsoft Teams with Cloud One's enterprise telephony features.